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Terms and Conditions

General terms and conditions (GTC)
Stand Dezemeber 2019

1. Validity

The following General Terms and Conditions (abbreviated as “GTC”) apply to all sales contracts between Proto.at and a consumer or entrepreneur (abbreviated as “contractual partner”) in the version valid at the time of the order.

2. Conclusion of a contract, storage of the contract text

2.1. The following regulations on the conclusion of contracts apply to orders placed via our web shop on the website www.proto.at

2.2. In the event of conclusion of the contract, the contract with Proto.at comes into effect.

2.3. The presentation of the goods in our internet shop does not represent a legally binding offer of contract on our part, but is only a non-binding invitation to the contractual partner to order goods. By ordering the desired goods, the contractual partner submits a binding offer to conclude a sales contract.

2.4. The contractual partner makes a binding contractual offer by successfully completing the ordering procedure provided in our Internet shop.

The order is made in the following steps:

-Click on “Shop” on the homepage
-Selecting the product
-Select product by clicking “Add to shopping cart”
-Check your shopping cart – Press the button “Proceed to checkout”
-Entry of addresses and payment information
-Re-examination or correction of the respective data entered
-Binding dispatch of the order by clicking the button “Commit to Buy”.

Before the binding sending of the order, the contractual partner can return to the website where the contractual partner’s details are recorded and input errors are corrected or the order process is aborted by closing the Internet browser by pressing the “back button” contained in the Internet browser used by him after checking his details. We shall confirm receipt of the order immediately by means of an automatically generated e-mail (“confirmation of receipt”).

2.5. After receipt of your order we will send you the order data and our general terms and conditions by e-mail. You can also view the AGB at any time at www.proto.at. For security reasons, your order data is no longer accessible via the Internet, but is stored electronically by us.

2.6. The purchase contract is concluded with the transmission of an order confirmation, but at the latest with the delivery of the ordered goods.

3. Prices, shipping costs, payment

3.1. The prices stated are in EURO and include the statutory value added tax and other price components. Any shipping costs as well as customs or other import duties shall be added.

3.2. The contractual partner has the option of payment by means of PayPal or Klarna bank transfer.

4. Delivery

4.1.The delivery of the ordered goods is regularly carried out by means of dispatch. The contractual partner shall bear the shipping costs.

4.2. Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. The delivery takes place here within 4-6 working days. The period for the delivery starts on the day after the conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

4.3. The delivery can be delayed for goods that have to be manufactured. The contractual partner will be informed about the planned delivery.

4.4. The risk of accidental loss and accidental deterioration of the sold item shall not pass to the contractual partner until the item is handed over to the contractual partner, even in the case of mail order purchases. If the contractual partner is an entrepreneur, the risk of accidental loss and accidental deterioration of the sold item shall pass to the contractual partner in the case of mail order purchases already upon notification of readiness for dispatch and delivery.

4.5. If a parcel is obviously damaged during delivery, the contractual partner must insist that this circumstance be recorded in writing by the delivery person. The contractual partner must notify us of any damage to a product in writing (by post or e-mail) within 2 days.

5. Retention of title

We reserve title to the goods until the purchase price has been paid in full.